Privacy Policy
Last updated: 17 June 2026
Scientific Product Advisory respects your privacy and is committed to protecting your personal information.
This privacy policy explains how we collect, use and protect personal information when you visit scientificproductadvisory.com or contact us through the website.
1. Who we are
Scientific Product Advisory is the data controller responsible for the personal information described in this policy. Please contact matt@scientificproductadvisory.com as required.
2. Information we collect
When you submit an enquiry through our Contact Us form, we may collect:
Your name
Your email address
Your telephone number
Your company or organisation, where provided
The information contained in your enquiry
Any subsequent correspondence between us
Our website and hosting provider may also process limited technical information, such as your IP address, browser type, device information and cookie preferences, to operate and secure the website.
Please do not provide sensitive personal information through the contact form unless it is necessary for your enquiry and has been agreed with us in advance.
3. How we use your information
We use your information to:
Review and respond to your enquiry
Contact you about the services you have requested information about
Prepare proposals, quotations or potential scopes of work
Arrange calls or meetings
Maintain appropriate records of business communications
Protect the security and proper operation of the website
Comply with applicable legal or regulatory requirements
We do not sell, rent or trade your personal information.
We will not add you to a marketing mailing list or send unrelated promotional emails unless you have specifically agreed to receive them.
4. Our lawful basis
We process enquiry information because:
It is in our legitimate interests to respond to enquiries and communicate with prospective and existing clients; and
Where applicable, processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Where non-essential analytics or advertising cookies are used, we will rely on your consent where required. You can manage your choices through the website’s cookie banner.
5. Cookies and website analytics
The website uses essential cookies required for it to function correctly.
It may also use non-essential analytics cookies to help us understand how visitors use the website. Non-essential cookies will only be used in accordance with the choices you make through the cookie banner.
You can change or withdraw your cookie choices using the cookie-management option available on the website.
6. Who we share information with
We may share information with trusted service providers where necessary to operate our website and business, including:
Squarespace, which hosts and operates the website and contact form
Our email and IT service providers
Professional advisers, such as accountants, lawyers or insurers, where necessary
Public authorities or regulators where disclosure is required by law
These organisations may only use the information as necessary to provide their services or meet their legal obligations.
7. International transfers
Some service providers, including Squarespace, may process information outside the United Kingdom. Where information is transferred internationally, we rely on appropriate legal safeguards designed to protect personal information, such as applicable adequacy regulations, data-protection frameworks or approved contractual protections.
8. How long we keep information
We retain contact-form enquiries and related correspondence only for as long as reasonably necessary to deal with the enquiry and manage any resulting business relationship.
Enquiries that do not lead to work will normally be deleted within 24 months of the last substantive contact.
Where an enquiry results in a client relationship, relevant records may be kept for longer where necessary for contractual, legal, accounting, insurance or dispute-management purposes.
We periodically review the information we hold and securely delete information that is no longer required.
9. How we protect your information
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is restricted to those who reasonably require it for the purposes described in this policy.
10. Your rights
Depending on the circumstances, you may have the right to:
Request access to your personal information
Ask us to correct inaccurate or incomplete information
Ask us to delete your information
Ask us to restrict how your information is used
Object to processing based on legitimate interests
Request the transfer of information you provided to us
Withdraw consent where processing is based on consent
These rights are subject to certain legal limitations.
To exercise any of these rights, contact us using the details above. We may need to verify your identity before responding.
11. Complaints
Please contact us first if you have concerns about how we handle your personal information, and we will try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office. Contact details and further information are available on the ICO website.
12. Changes to this policy
We may update this policy from time to time to reflect changes to our services, website or legal obligations. The latest version will be published on this page with the updated date shown above.